Background
Established in 1975, Addison Lee has revolutionised the private hire industry and is today the market leader in moving people and parcels throughout London. Our innovative approach has seen us consistently raise expectations through advancements in technology and committed customer service. Addison Lee was the first within the industry to achieve both the ISO 9002 and the Investors in People accreditation and we now carry out over 20,000 jobs every day.
Our phenomenal growth can be attributed to several key areas, but none more relevant than identifying and understanding the needs of our clients. On average, Addison Lee is 30% cheaper than black taxis,
Our company profile within London is firmly established and after several company acquisitions within the last 5 years, we now find ourselves over 5 times greater in size than our nearest competitor in the private hire industry. Subsequently, the benefits to both new and existing customers are tangible. An on demand pick up response time of within 15 minutes throughout London is a service without parallel and an on time success rate of 99.1% for pre arranged bookings is testament to the reliability of our service. Additionally, Addison Lee’s commitment to new vehicle purchasing ensures that no car within the fleet is greater than 2 years old.
Addison Lee has an unwavering commitment to environmental improvement and we actively encourage client/supplier communication in helping us to achieve our environmental objectives.
