All drivers have a thorough induction when starting with Addison Lee. This covers policies, procedures, best practice methods, brand adherence and technical equipment training, Inclusion and cycle awareness. We also offer the bespoke in-house Diploma qualification to all drivers who have been with Addison Lee four weeks or more. Where necessary we support the drivers with intervention training for customer service, best practice, working efficiently, and driving styles. All VIP drivers should have now completed the Platinum Diploma which is a RoSPA accredited National Chauffeur certificate.
- Are your drivers all insured?
- Can I request a driver?
- Can I suggest a route to my driver?
- Have your drivers been trained to provide first aid?
- How are Addison Lee drivers licensed?
- How do I become a driver?
- How do I leave feedback on a driver?
- I can’t find my driver, what do I do ?
- I can’t find my driver, what do I do?
