Addison Lee is committed to achieving the highest standards of employee training, health and safety, client care, and managing our environmental impact. We apply various Quality Assurance standards ensuring that we are able to improve as a business, employer, supplier and stakeholder.
Health and Safety Assurances
Occupational Health and Safety OHSAS 18001:2007
Addison Lee gained certification to OHSAS 18001 in 2011. OHSAS 18001 is the internationally recognized assessment specification for OHSMS. It was developed by leading industry bodies and international standards and certification bodies to address a gap where no third-party certifiable international standard exists.
It enables Addison Lee to manage operational risks and improve our performance. It also provides guidance on health and safety assessment and how to manage the health and safety aspects of our business activities more effectively, while taking into careful consideration accident prevention, risk reduction and the well-being of our employees.
OHSAS 18001:2007 addresses the following key areas:
- Hazard Identification, Risk Assessment and Determining Controls
- Legal and Other Requirements
- Objectives and OHS Program(s)
- Resources, Roles, Responsibility, Accountability and Authority
- Competence, Training and Awareness
- Communication, Participation and Consultation
- Operational Control
- Emergency Preparedness and Response
- Performance Measuring, Monitoring and Improvement
Fleet Safety Forum Awards 2011
Highly Commended: Safe Vehicles Award
Awarded for managing and reducing risks associated with at-work driving. Through our choice of safe vehicles and use of GPS technology to pinpoint a car at any one moment, our customers feel confident in choosing Addison Lee for their business or leisure trip.
British Safety Council International Safety Awards Winner 2011
Winner: International Safety Awards
The International Safety Award recognises and rewards organisations that show a real commitment to improving corporate health and safety. The award is acknowledged by the UK Health and Safety Executive as a powerful motivator for achieving high safety standards. By identifying and controlling hazards, conducting risk assessments and monitoring safety performance Addison Lee ensures the health and well-being for our customers and staff.
Driver Training
Addison Lee has an ongoing commitment to service excellence. All drivers undergo thorough training including ROSPA (Royal Society of Prevention of Accidents) risk assessments, ensuring that the highest level of professional competence and service is constantly maintained.
Quality Assurances
Investors in People
Addison Lee is accredited by Investors in People. This business improvement tool is designed to help organisations develop performance through people. Its frameworks are outcome focused, outlining what needs to be achieved but recognising the broad spectrum of industries and offering flexibility in implementing this standard.
Quality ISO 9001:2008
This internationally recognised quality framework sets the standard for management systems, helping to improve customer satisfaction and staff motivation.
ICO
We are registered with the Information Commissioner’s Office for the company’s data management system, which gives our clients the confidence of our compliance with the Data Protection Act 1998
Environmental Assurances
ISO 14001:2004
Addison Lee gained ISO 14001 in 2007. This accreditation is by far the most proven way for companies to establish a positive environmental commitment. Addressing and implementing this worldwide environmental management system (EMS) standard gives us a good framework to manage our impact on the environment.
ISO 14001 sets out how you can establish, document and maintain an effective EMS which will demonstrate to customers and other interested parties that we are committed to controlling and reducing our impact on the environment.
The EMS is part of the described organisational commitment and enables us to:
- Develop an environmental policy
- Identify environmental aspects and their associated impacts
- Establish relevant legal and regulatory requirements
- Implement a strategy for training, operational controls and dealing with emergencies
- Monitor and measure operational activities relevant to the environment.
- Review the EMS regularly to ensure its continuing effectiveness and suitability.
