|Vans (excluding Luton vans)||Bikes||Luton Van|
|Inside M25 Not charged||No vehicle allocated||No vehicle allocated||Cancelled within 1 hour of booked time|
|Outside M25 No Charged||No vehicle allocated||No vehicle allocated||Cancelled within 2 hours of booked time|
|Inside M25 Charged||Vehicle allocated||Vehicle allocated||Vehicle allocated and cancelled > 1 hour after booked time|
|Outside M25 Charged||Vehicle allocated||Vehicle allocated||Vehicle allocated and cancelled > 2 hours after booked time|
|Fee if chargeable||Job price with max £50||Job price with max £25||Job price with max £75|
- Can I specify a delivery window to deliver my items?
- Can I travel in the delivery van with my parcel?
- How do I know when my item has been delivered?
- I cancelled my courier booking and incurred a cancellation fee, why?
- Is the cancellation fee for a Direct service the same as a Standard service?
- My item has been damaged, what do I do?
- What is the difference between a Standard delivery service and a Direct delivery service?
- What times are your courier services available?
- Which delivery service will fit my parcel?