Our courier department is open 6am to 10pm Mon to Fri 7am to 5pm Sat 8am to 5pm Sun and you can book in around these times. You can pre-book services out of our opening hours, but must check for availability first and please note there is an out of hours charge for bookings placed in these times.
- Can I specify a delivery window to deliver my items?
- Can I travel in the delivery van with my parcel?
- How do I know when my item has been delivered?
- I cancelled my courier booking and incurred a cancellation fee, why?
- Is the cancellation fee for a Direct service the same as a Standard service?
- My item has been damaged, what do I do?
- What is the cancellation policy for a courier service?
- What is the difference between a Standard delivery service and a Direct delivery service?
- Which delivery service will fit my parcel?