Our courier department is open 6:30am to 10pm Monday to Friday, 7am to 10pm on Saturday and 8am to 9pm on Sunday and you can book within these hours. You can pre-book Small Van and Transit Van services outside of our opening hours but you must check for availability first. Please note there is an out of hours charge. Parcel services are available 24/7.
- Can I specify a delivery window to deliver my items?
- Can I travel with the delivery van?
- How do I know when my item has been delivered?
- I cancelled my courier booking and incurred a cancellation fee, why?
- Is the cancellation fee for a Priority service the same as a Standard service?
- My item has been damaged, what do I do?
- What is the cancellation fee for a courier service?
- What is the difference between a Standard delivery service and a Priority delivery service?
- Which delivery service will fit my parcel?
