Airport Transfers
With over 50 years’ experience and a fleet of professional drivers and premium vehicles, Addison Lee is London’s trusted name for airport transfers.
Why Book With Addison Lee?
Free Waiting Time
Avoid unnecessary waiting charges with 30 minutes of free waiting time if you’re arriving on an international flight, and 15 minutes for a domestic flight.
Flight Monitoring
We will monitor your flight and adjust your pick-up time in the case of delays or cancellations, so you don’t have to worry.
Meet & Greet
Your driver will wait for you in Arrivals with your name on a board and be ready to help with luggage.
Sustainable
With a fleet of electric and ZEC vehicles, every journey with us is either fully electric or 100% carbon-neutral.
Professional Drivers
Our drivers are vetted, experienced and knowledgeable about the routes to and from all London airports.
A Car for Every Occasion
Experience the ultimate in premium travel, with an exceptional fleet of vehicles, from executive vehicles to spacious 6-seater vehicles.
New Inclusive Airport Services
Introducing Addison Lee’s new airport services with all-inclusive pricing and 100% service guarantee, or your next journey is free.
Airport drop off
Airport collection
Have You Booked Your Lounge?
We’ve partnered with Lounge Pass to bring you access to a world of comfort and luxury before your flight. With over 800 premium airport lounges across 350+ airports worldwide, you can escape the crowds and enjoy a first-class experience – no matter your airline or ticket class.
Unwind with complimentary drinks, snacks, Wi-Fi, and a calm atmosphere – perfect whether you’re travelling for business or leisure.
FAQs
How much luggage can I take in a car with me?
This depends on the size of the vehicle and how many passengers are travelling. Find out more here.
Where will my driver meet me at the airport?
At most UK airports, your driver will meet you in Arrivals with a name board.
- At Heathrow Terminal 5 (international arrivals), your driver will meet you at the Meeting Point South, which is clearly signposted.
- Full meeting instructions will always be included in your booking confirmation email.
For international airports, your driver will usually meet you in Arrivals. However, in some locations (such as certain US airports), meet-and-greet may not be permitted – in these cases, we’ll provide clear alternative instructions in advance.
As part of our service, we track your flight and adjust your driver’s arrival time to ensure a smooth pickup experience.
What happens if my flight arrives earlier than scheduled?
If you’ve added your flight number, we’ll track your flight and, where possible, adjust your driver’s arrival time to match your early landing.
This helps ensure your driver is there as close to your arrival time as possible.
What happens if my flight has been cancelled?
If your flight is cancelled, please let us know as soon as possible by cancelling your booking via our app or website.
If you’ve provided your flight number, we may be able to identify the cancellation, but it remains your responsibility to cancel the booking if you no longer need the journey.
You can then easily make a new booking for your updated travel plans.
What happens if my flight has been delayed?
If you’ve provided your flight number, we’ll monitor your flight and adjust your driver’s arrival time accordingly.
When you’ve booked our Airport Exec, Airport + or Airport Select services, your booking includes 60 minutes of complimentary waiting time on arrivals, so your driver will still be there to meet you without additional charges (within this period).
Why do you need the flight number when picking up from airports?
Providing your flight number when booking allows us to track your flight in real time. This means we can adjust your driver’s arrival if your flight is early or delayed, helping to avoid unnecessary waiting time.
For our Airport Exec, Airport + and Airport Select services, your booking also includes complimentary waiting time (up to 60 minutes) and parking, so your driver will be ready when you land.