National and Global Car Services
For nearly 50 years, Addison Lee has been trusted to deliver premium transportation services for business and leisure travellers alike. Our enhanced global network enables customers to travel internationally whilst maintaining our premium service.
Why Book With Us?
Convenient
Wherever you’re heading next, book and manage all of your global or national travel in one platform.
Trusted
Count on Addison Lee for 50 years of exceptional service, trusted by passengers and businesses alike for reliable transportation.
Reliable
Wherever you need to be, Addison Lee ensures prompt, dependable journeys day or night, rain or shine.
Premium
Experience the ultimate in premium travel, with an exceptional fleet of vehicles and professional drivers offering superior comfort and style.
Safe
Your safety is our priority. From trained drivers to regularly sanitised vehicles, we ensure your journey is secure and stress-free.
Sustainable
We’re committed to a greener future with a growing fleet of electric vehicles, reducing our carbon footprint one journey at a time.
A Premium Global Experience
Our upgraded global proposition combines international coverage with the technology, reliability and service standards expected from Addison Lee.
Customers travelling in our primary locations benefit from the same connected experience they receive in London, with enhanced visibility, accurate pricing and real-time journey management from booking through to drop-off.
Alongside our primary markets, our wider global network continues to provide access to ground transportation services in more than 90 countries worldwide.
Built for Business
For organisations managing travel across multiple cities and countries, consistency matters. Addison Lee helps businesses simplify travel through:
Centralised Booking System
Streamlined Travel Management
Reduced Administrative Complexity
Dedicated Account Management Support
Customisable Billing & Payment Solutions
Consistent Service Experience
-
Centralised Booking System
-
Streamlined Travel Management
-
Reduced Administrative Complexity
-
Dedicated Account Management Support
-
Customisable Billing & Payment Solutions
-
Consistent Service Experience
From individual travellers to enterprise travel programmes, our services are designed to make business travel easier to manage.
FAQs
What services do you provide internationally?
In most locations we provide both:
- Select (our standard car service)
- Executive
- First (only available in specific locations)
What locations are your services available in?
As of 08/2026, we are available in the following countries;
- Australia
- USA
- Ireland
- Switzerland
- Germany
- France
- Spain
- Singapore
- Amsterdam
- Brussels
- Belgium
- Netherlands
With more to come…
Can I book my international journey in advance?
We can accept pre-booked journeys up to 12 months in advance of your date of travel. Before confirming your booking, you will have the option to specify the pick-up date and time required.
Will my vehicle be an Addison Lee branded vehicle?
Addison Lee branded vehicles appear in London. Our National and International services are provided by fully vetted, and trusted network partners; ensuring they have expert knowledge of the area you require travel in.
Can I book my international journey ASAP?
Yes, in the majority of our international locations, where possible and depending on fleet availability. We can get a car to you in as little as 10 minutes, but we encourage you to prebook where possible.
How do I book international services?
You can book via all our channels:
- Via our 24-hour contact centre 020 7387 8888
What has changed about your international services?
- We have enhanced the digital booking experience to display products online (which were previously only bookable by phone)
- We are validating international flight data, at point of booking, to verify terminal information and departure/arrival times
- For those accounts with pricing enabled, it will display the account price at point of booking, to eliminate post-trip queries, and
- We have improved customer comms, and introduced real-time vehicle tracking, to reduce uncertainty and improve on the day support
What International Courier Services are available?
Addison Lee offer Sea & Air freight courier solutions and, if your delivery is not time sensitive, road freight options are available throughout Europe.
Can I amend or cancel an international booking?
Yes. Bookings can be amended or cancelled in accordance with the applicable cancellation policy. Changes made close to the scheduled pick-up time may be subject to cancellation or amendment charges.
Will I be able to track my driver and have their details to locate them upon arrival?
Shortly before your scheduled journey time, we will send you a WhatsApp or SMS message with your driver’s details, including their contact number and the make and model of the vehicle. You will then be able to track your driver through the mobile app or on our website.
How do I make a complaint?
If you would like to make a complaint, please fill in the Get in Touch and one of our team will get back to you.
How much do your national & international services cost?
- Business account holders: Fares are displayed at the time of booking via the Addison Lee app or web portal. For customers where price is disabled, please contact your account manager or contact [email protected] for an estimated fare before booking.
- For non-business account customers: Fares are displayed at the time of booking via the Addison Lee app or web portal.
Is the price quoted the price I will pay?
The quoted fare is your estimated journey price. Additional charges may apply where applicable, for example, tax, waiting time, extra stops, parking, tolls or other location-specific fees.
Will you bill me in local currency? I.E. NYC USD $?
No. International journeys are invoiced in GBP. Where a journey is priced in a local currency, Addison Lee will convert the fare before it is included on your invoice.
What is your cancellation policy for national and international bookings?
Cancellation policies vary by country, supplier and vehicle type. If you cancel or amend your booking outside the permitted notice period, cancellation or amendment charges may apply.
Pre-booked: if cancellation within 12 hours of booking = 100% of fees.
ASAP: upon driver allocation = 100% of the fees.
Need more information?
For further information call or email our Priority Account Team