iOS User Guide

1. How to make a booking?

Pick me up now, which in other words is an ASAP booking. The nearest available car, with the least waiting time is allocated to you.

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  1. Click “Pick Me Up Now”. You are navigated to the next screen.
  2. Enter Pick Up and Drop Off address.
  3. Select payment method.
  4. Select type of car.
  5. Press “Order Your Car”.

Pick Me Up Later is a pre-booking. It can be made from about half an hour to 3 months in advance.
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Pick Me Up Later: Standard

  1. Click “Pick Me Up Later”. You are navigated to the next screen.
  2. Enter Pick Up and Drop Off address.
  3. Select date and time.
  4. Select payment method.
  5. Select type of car.
  6. Press “Order Your Car”

Pick Me Up Later: Airport

  1. Click “Pick Me Up Later”. You are navigated to the next screen.
  2. Enter an airport as a Pick Up location.
  3. The date and time field will now state “Enter flight details”. Click on it.how-to-app31
  4. Enter Arrival Date and Flight Number, press “Find Details”. All your flight details should be displayed.how-to-app42
  5. You can also do a manual search and type all your flight details by clicking “Enter Manually”.
  6. Select the “Pick Me Up After” field and choose how long after the flight lands you would like to be picked up. Press “Okay”.
  7. Select payment method.
  8. Select type of car.
  9. Press “Order Your Car”.

2. How to make multiple bookings?

  1. Click “Pick Me Up Now” or “Pick Me Up Later”. You are navigated to the next screen.
  2. Enter Pick Up and Drop Off address.
  3. Select date and time. (Only on Pick Me Up Later).
  4. Select payment method.
  5. Select type of car.
  6. Press “Order Your Car”.
  7. Repeat steps 1 to 6 for multiple bookings.

3. How to view previous bookings?

  1. Go to menu.
  2. Click “My Bookings”.
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4. How to Cancel a Booking?

  1. Go to menu.
  2. Click “My Bookings”.
  3. Select relevant booking.
  4. Click “Cancel Booking”.
  5. A pop up should appear asking, “Are you sure?” with two options “Yes” and “No”, click yes.pop-up

5. How to repeat a Journey?

  1. Go to menu.
  2. Click “My Bookings”.
  3. Select relevant booking.
  4. Click “Repeat Journey”.
  5. A pop up should appear asking if you want to make a “Pick Me Up Now” or “Pick Me Up Later”. Choose one.how-to-app10
  6. The steps will commence same as a ““Pick Me Up Now” or “Pick Me Up Later”.

6. How to redeem my Promo code?

  1. Click “Pick Me Up Now” or “Pick Me Up Later”. You are navigated to the next screen.
  2. Enter Pick Up and Drop Off address.
  3. Select date and time. (Only on Pick Me Up Later).
  4. Select payment method.
  5. Select type of car.
  6. Click “+promo”, a pop up will appear.how-to-app13
  7. Enter a valid promo code and press “Redeem”.how-to-app15
  8. Your price will have changed.how-to-app14
  9. Press “Order Your Car”.

7. How to attach a Card to my Profile?

  1. Go to menu.
  2. Select “My Wallet”.
  3. Click “Card”.how-to-app16
  4. Enter Card details.
  5. Click Done.how-to-app17

8. How to link an Account to my Profile?

  1. Go to menu.
  2. Select “My Wallet”.
  3. Click “Account”.
  4. Enter Account details.
  5. Click Done.how-to-app19

9. How to select/change a default payment method?

  1. Go to menu.
  2. Select “My Wallet”.how-to-app20
  3. Click the desired payment method, press “Make default”.how-to-app211

10. How to remove a payment method?

  1. Go to menu.
  2. Select “My Wallet”.
  3. Click the next to desired payment method, press “Delete”.

11. How to set my home address?

    1. Go to menu.
    2. Select “My Profile”.
    3. Select “Home Address” field.profile-2

 

  1. Type and select new address.
  2. A pop up will appear asking if you would like to add the selected address as home address. Press “OK”.
  3. The new address will be in the “Home Address” field.
  4. Press “Save”.

12. How to edit personal details?

  1. Go to menu.
  2. Select “My Profile”.
  3. Edit the desired details.
  4. Press “Save”.how-to-app24

13. How to track my driver?

Via Notification

  1. You will get a notification when your driver is on the way.
  2. Open app.
  3. The screen will automatically track the driver on the map.how-to-app25

Via SMS

  1. You will receive a SMS with a link to track your driver.
  2. Click the link. App will open
  3. The screen will automatically track the driver on the map.

Via My Bookings

  1. Go to menu.
  2. Click “My Bookings”.
  3. The relevant booking will have “Track My Driver” button. Press it.
  4. The screen will be navigated to the map and the driver will automatically be tracked.how-to-app271

14. How to know if my driver has arrived?

  1. You will get a notification and an SMS to notify you when the driver has arrived.

15. How to know which cab is mine?

  1. On the app, when the driver is on the way to you and when the driver has arrived the number plate will be displayed.

16. How to Sign up?

  1. Open the app.
  2. Press Sign up.
  3. Enter all your details.
  4. Press Done.signup-1

17. How do I change my city?

Via Choose a City Menu

    1. Press the menu on the top right hand corner
    2. Choose your city.switchmenu
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Via Changing Address

  1. Tap on pick up address.
  2. Type the address of the city you would like it to change to.
  3. Tap on address.