Open a personal account today
A personal touch to travel
As an Addison Lee Personal account customer, you have an exclusive and dedicated team of travel experts always focusing on the individual needs of you and your family to make moving around the city and abroad a much simpler and stress-free experience.
All our drivers are trained and vetted to guarantee a comfortable, safe and discreet service in our high-end executive cars. Apply today to open your Personal account.
CHOOSE YOUR VEHICLE
FEATURES TO HELP YOU ON THE WAY
CONTROL OUR ARRIVAL WITH 'SNOOZE'
Snooze allows you to delay your pre-booked ride shortly before your driver is due. We’ll send you a notification when your driver is on the way, so you can decide whether to delay your journey by up to sixty minutes.
SHARE YOUR ETA
Once onboard, simply tap the ‘Share My ETA’ button on the home screen. You can choose to share via text message, email or WhatsApp. Simply select the individual(s) you would like to share your journey with and hit send.
BOOK THREE MONTHS IN ADVANCE
The Addison Lee app puts you in control, giving you the option to book up to three months in advance or ASAP. Why not get a head start by arranging your journey now? Tap ‘Request your pickup’ and select ‘Later’ when you want to pre-book that essential journey.
WE’LL MONITOR YOUR FLIGHTS
Enter your flight number when you book your airport transfer, and we’ll add your flight details to your booking. Even when your flight isn’t on time, we always will be, as we monitor and track any changes to your scheduled arrival and departure at no extra cost.
Our Safer Journey Initiative
Every single journey with Addison Lee is protected by our Safer Journey Initiative, to make sure you, your customers and our drivers can make and receive deliveries safely.
OUR COVID-19 RESPONSE
