Our USP’s
Professional
Our drivers are vetted, experienced and knowledgeable about the routes to and from all London airports.
Sustainable
With a fleet of electric and ZEC vehicles, every journey with us is either fully electric or 100% carbon neutral.
Convenient
Booking an airport transfer has never been easier—use our app for instant bookings, and real-time tracking.
Trusted
Count on Addison Lee for 50 years of exceptional service, trusted by passengers and businesses alike for reliable transportation.
Reliable
Wherever you need to be, Addison Lee ensures prompt, dependable journeys—day or night, rain or shine.
Premium
Experience the ultimate in premium travel, with an exceptional fleet of vehicles and professional drivers.

AIRPORT ASSURED WITH ADDISON LEE
Introducing our latest airport service:
- 100% guaranteed or your next journey is free.
- All-inclusive pricing.
- Chauffeur details in advance.
Airport drop off
Airport collection

Have You Booked Your Lounge?
We’ve partnered with Lounge Pass to bring you access to a world of comfort and luxury before your flight. With over 800 premium airport lounges across 350+ airports worldwide, you can escape the crowds and enjoy a first-class experience – no matter your airline or ticket class.
Unwind with complimentary drinks, snacks, Wi-Fi, and a calm atmosphere – perfect whether you’re travelling for business or leisure.
FAQs
How much luggage can I take in a car with me?
This depends on the size of the vehicle and how many passengers are travelling. Find out more here.
Where will my driver meet me at the airport?
Your driver will meet you at Arrivals with an Addison Lee name board at all UK airports, except for Terminal 5 International at Heathrow. At Terminal 5, your driver will be waiting for you by the Meeting Point South, which is signposted. You will receive exact instructions for the meeting point in your email confirmation when you make the booking. For International airports, your driver will always meet you at Arrivals unless otherwise stated. Some International airports do not allow meet and greet, e.g., some US airports. We use your flight number to track your flight and ensure your driver is waiting for you when you land. We monitor delays and update the time we send your driver to meet you accordingly.
What happens if my flight arrives earlier than scheduled?
We will ask for your flight number at the time of booking and will track flight arrival times. Where possible we will adjust your driver’s arrival at the airport accordingly to avoid unnecessary waiting times.
What happens if my flight has been cancelled?
When you have provided us with the flight number at the time of the booking, we will be aware of this cancellation and therefore will cancel the booking. Should you need to make an alternative booking for a different date or time, you can do so via our website or mobile app. It is the customer’s responsibility to let us know that their flight is cancelled and no longer require a vehicle. Please cancel your booking via the mobile app, or on our website.
What happens if my flight has been delayed?
We will ask for your flight number at the time of booking and will track flight arrival times. Where possible we will adjust your driver’s arrival at the airport accordingly to avoid unnecessary waiting times.
Why do you need the flight number when picking up from airports?
Providing your flight number at the time of booking allows us to monitor your flight and alter the collection time accordingly to ensure that we meet you when your flight arrives and avoid unnecessary waiting time charges. If you wish to add a delay time in addition to your grace period, this can be arranged at the time of booking.