What Qualifications Do You Need to Become a Private Hire Driver

In London, the term ‘Taxi’ refers specifically to licensed black cabs, the classic vehicles you can hail on the street or find waiting at taxi ranks. To become a Taxi driver, you’ll need to pass the famous ‘Knowledge of London’ test, which can take several years of study and practice.

Private hire drivers, on the other hand, must be pre-booked through an operator or app. They can’t pick up passengers directly from the street, but they often enjoy a faster route into the industry through the Private Hire Driver Licence issued by Transport for London (TfL).

So, the first step is deciding which path suits you:

• Taxi Driver (Black Cab) – ideal for those who want to master the Knowledge, enjoy street hails, and drive an iconic part of London’s heritage.
• Private Hire Driver (PHV) – a quicker way to start earning, with the flexibility of choosing your hours and often with vehicle support from companies like Addison Lee.

One of the most important qualifications for new private hire and taxi drivers is the SERU assessment (short for Safety, Equality and Regulatory Understanding).

This test was introduced by TfL to make sure all licensed drivers understand the rules, responsibilities, and values of the trade. It’s not just about memorising facts; it’s about proving you know how to keep your passengers safe, treat everyone fairly, and comply with regulations.

The assessment usually takes around 45 minutes and includes questions on topics like:

• Passenger safety and welfare
• Equality, accessibility, and non-discrimination
• Driver conduct and licensing obligations

Passing the SERU test is essential to getting your Private Hire Driver Licence. And Addison Lee even supports new drivers with training and preparation resources to help you feel confident before test day.

If you’re drawn to the heritage and independence of London’s black cab trade, the qualification process looks a little different. To drive a taxi, you’ll need to complete ‘The Knowledge’, a world-famous exam that requires memorising over 25,000 streets, landmarks, and key routes within a six-mile radius of Charing Cross.

While this can take several years to complete, the reward is becoming part of one of the most respected professions in the city, with the freedom to pick up passengers anywhere and the pride of joining a 360-year-old London tradition.