About Addison Lee Business Accounts
Priority service, powerful technology, and a sustainable fleet all in one business account.
Why Open an Addison Lee Business Account?
Dedicated Account Support
From onboarding to handling queries, complex bookings, and billing, our account support teams are here to make managing your travel seamless.
Professional Drivers
Our drivers are vetted, experienced and knowledgeable, so you can feel confident knowing your employees are in safe hands.
Customisable billing & payment solutions
A range of billing and payment options, along with scheduled reporting tailored to suit your business requirements.
Access to our ground travel management platform – PRISM
Giving you complete control and visibility of your account, a comprehensive solution for all your travel needs.
London’s largest same-day courier fleet
With a range of same-day services, you can have a parcel delivered within 90 mins across London.
Global reach with our affiliate partner network
With our UK-wide and global network, we ensure seamless travel wherever your business takes you.
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Dedicated Account Support
From onboarding to handling queries, complex bookings, and billing, our account support teams are here to make managing your travel seamless.
-
Professional Drivers
Our drivers are vetted, experienced and knowledgeable, so you can feel confident knowing your employees are in safe hands.
-
Customisable billing & payment solutions
A range of billing and payment options, along with scheduled reporting tailored to suit your business requirements.
-
Access to our ground travel management platform – PRISM
Giving you complete control and visibility of your account, a comprehensive solution for all your travel needs.
-
London’s largest same-day courier fleet
With a range of same-day services, you can have a parcel delivered within 90 mins across London.
-
Global reach with our affiliate partner network
With our UK-wide and global network, we ensure seamless travel wherever your business takes you.
Industries We Work With
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Finance
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Legal
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Media & Production
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Healthcare
business travel built for you
Are you booking business travel? At Addison Lee, we combine cutting-edge technology, experienced professionals, and a versatile fleet to deliver a truly exceptional managed ground transport programme.
By tailoring business travel solutions to meet the specific needs of your business, whether it’s private hire, black taxi, airport transfers, or courier services – along with dedicated
support and analytics, we simplify your operations.
Our service makes business travel seamless, carbon-neutral, and cost-effective – for every journey, every day, and for everyone on your team.
prism by addison lee
Prism is our cutting-edge platform designed for business travel managers to be an all-in-one solution for your ground travel management, including:
Optimised journey planning with travel management features
The ability to manage multiple travellers in real-time
Centralised, transparent travel data dashboards
Control and flexibility across account settings
Once you open an Addison Lee business account, you instantly get access to this free tool for dashboards, reporting, receipting, invoicing and a range of other features.
“Their dedication to understanding our unique needs and delivering tailored solutions has made them a valued and trusted partner in supporting our team’s mobility across the city.”
Travel & Expense Manager
Enquire Now
For further information call or email our Priority Account Team.
open your account
Start your journey today by using the form below or please call us on 020 3800 0365.
FAQs
Do I need to be a business to have an account?
We offer both business and personal accounts to our clients.
How do I open a Priority Account?
You can open an account online. For Business Priority Account click here or for Personal Priority Account click here. You can also contact a member of our Sales team on 020 3800 0365.
What are the benefits of having a priority account?
As an account holder you have a level of priority over Non-Account bookings, meaning faster pickup times, exclusive discounts, access to our accounting team for invoicing and many other benefits.
I think I might have a priority account but have forgotten my details. How can I check if I have a priority account?
If you think you’ve got a priority account with Addison Lee but have forgotten the details, please mail us at [email protected] and a member of the team will be happy to assist.
Are the rates different for account bookings compared to cash and card?
There are differences between Account and Non-Account rates to reflect the priority service provided to account customers.
Can I request reports for bookings on my account?
Please follow the link to the instruction video on how to pull job listing data for your account, via PRISM.
Learn how to access and download all live and historic booking data via Prism | Addison Lee
If you require further support, please visit the PRISM page on our website.
How can I pay my invoice?
Your invoice can be paid using Direct Debit, Credit/Debit Card or BACs payment. Please contact [email protected] to change your account payment method.
Can I get a copy of an invoice?
Did you know, as an Addison Lee account holder, you have free access to our account-management tool, PRISM by Addison Lee which gives Account Owners full visibility and control of your Addison Lee account, including the ability to download copy invoices.
See a quick video guide here
If I have a query regarding a booking on my invoice, what do I do?
If you have any queries relating to bookings on your invoice, please complete our online form.