Packing for global and UK delivery

Make pickups without hiccups

Pack your items safely

Address your parcel clearly. Include the sender’s details inside the parcel

Use strong packaging. This should be the correct size for your item, neither too small so items could burst or too large so they’re loose and could be damaged

Protect fragile items with bubble wrap or packing chips

Remove old labels if you’re reusing packaging. This includes labels which could cause confusion such as hazardous material indicators or old addresses

Messy stuff such as liquids, powders or strong smelling substances should be in sealed containers with ‘arrow-up’.

Make sure it all fits

For UK overnight services, items can weigh up to 50 kg and measure up to 3m in length

For global service, items can weigh up to 70 kg and measure up to 2.7m in length

Get covered in case of accidents

Check you’ve got transit insurance when sending electrical or computer equipment. We can provide this, but you’re free to use a third party insurer if you’d prefer.

The following items are not covered by our insurance, so you may wish to take out a policy of your own: