Courier Coordinator

The Company

Addison Lee Group provides seamless quality that everyone can trust. The group comprises of two of the most experienced international ground transportation providers: Addison Lee and Tristar Worldwide. Together we’re committed to transforming the future of global ground transportation by delivering the same high level of service to clients around the world. It’s because of our reputation that we’re the number one trusted provider for journeys that matter, be it a critical business meeting, airport transfer or event.

The Position

We are looking for a new Courier Coordinator to join our courier control team. You will play a vital role in the smooth running of a busy and pressured courier department. Liaising between Drivers, Riders, Staff and Clients the Courier Coordinator will be at the forefront of a customer service focussed environment responding to queries and potential problems.

You will be working varying hours and times on a rotating shift pattern. Equating to 37.5hrs a week.

 The Person

The ideal candidate will be calm and solution orientated with a background in Couriering and logistics.  Knowledge of the industry will be key as you will be a go to on various issues from people well versed in logistics.

If you are a reliable team player with the ability to be robust and deliver difficult information in a constructive manor, this could be the role for you.  

Key Responsibilities Include

  • Answering the telephone and responding to emails
  • Liaising with Couriers and Clients
  • Various administrative tasks
  • Providing a high level of customer to all

Why should you apply?
We are on a journey to ensure we all live and breathe our Group Values and there are so many reasons to apply, but to start with:
We are equal opportunities employer
We are Diverse
We are Inclusive
We are Flexible
We are Collaborative
We are well Mindful

… and we offer great benefits including transportation of course!

  • Closing date: Friday 25th October