UK Overnights and International Supervisor

The Company
Addison Lee Group provides seamless quality that everyone can trust. The group comprises of two of the most experienced international ground transportation providers: Addison Lee and Tristar Worldwide. Together we’re committed to transforming the future of global ground transportation by delivering the same high level of service to clients around the world. It’s because of our reputation that we’re the number one trusted provider for journeys that matter, be it a critical business meeting, airport transfer or event.

The Position

As the face of the Addison Lee UK Overnights and International business. You will be delivering the highest level of customer service to our clients. From processing bookings and orders to assisting the warehouse and allocating work to drivers. You will play a key role in the smooth running of the operation.

This Logistics Supervisor based role will be Supporting the Manager in both their presence and absence. Assisting with any future recruitment, escalated queries and various other management related tasks.

This role will be Monday to Friday with the occasional Saturday for business requirements.

 The Person

The successful candidate will be a very experienced Logistics Coordinator / International and Overnight Agent. You will be a great communicator with an impeccable telephone manner. Highly organised, with the ability to multi task in a busy environment full of tight deadlines.

If you consider yourself to be a great team leader with the know-how of everything courier and despatch. This could be the role for you.

Key Responsibilities Include

  • Taking bookings from clients
  • Dealing with all queries in relation to pricing and shipping delays
  • Processing shipments for despatch
  • Some lifting (of parcels/goods)
  • Allocating work to drivers
  • Team management in absence of manager
  • Dealing with escalated issues

Why should you apply
We are on a journey to ensure we all live and breathe our Group Values and there are so many reasons to apply, but to start with:
We are equal opportunities employer
We are Diverse
We are Inclusive
We are Flexible
We are Collaborative
We are well Mindful

… and we offer great benefits including transportation of course!

  • Closing date: Friday 8th November 2019